Terms of Service

Effective Date:April 1, 2026

1. Purpose and Scope

These Terms of Service govern access to and use of our unified authentication account ("TFLab Integrated Account"), the TFLab website, landing pages, connected services (including TF-Aegis and IAPS), and related information platforms operated by TFLab Inc.
By accessing or using the website, you agree to these Terms. If you do not agree, please do not use the website.
If this page is provided in more than one language, the Korean version will control to the extent permitted by applicable law in the event of any conflict.

2. Definitions

"Company," "we," "our," and "us" mean TFLab Inc.
"TFLab Integrated Account" means the single-sign-on (SSO) account provided by the Company allowing users to access various TFLab products, connected services, and the Integrated Authentication & Payment System (IAPS) through a unified login.
"Connected Services" means any products, applications, billing systems (e.g., TF-Aegis, IAPS), and services accessible via the TFLab Integrated Account.
"Service" means the TFLab Integrated Account, Connected Services, the TFLab website, and any associated pages, waitlists, or online and offline access points that reference these Terms.
"User" means any person who accesses or uses the Service.

3. Effect and Changes

These Terms take effect when you first access or use the Service.
We may revise these Terms from time to time. Continued use of the Service after updated Terms are posted constitutes acceptance of the revised Terms.

4. Service Content and Availability

The Service currently provides information about TFLab, its products, research, and related initiatives.
Certain pages may also support inquiries, waiting lists, announcements, or future transactions.
We may add, modify, suspend, or discontinue all or part of the Service at any time for operational, security, legal, or business reasons.

5. User Obligations

You may use the Service only for lawful purposes and in accordance with these Terms.
You must not interfere with the security, availability, or normal operation of the Service.
You must not copy, scrape, reverse engineer, automate abuse against, or misuse site content or assets beyond what applicable law allows.
You must not submit unlawful, misleading, infringing, or harmful content through inquiries or other interactions with the Service.

6. TFLab Integrated Account, Transactions, and Billing

The public website can generally be used without an account, but connected products, waitlists, paid features, and customer areas require a "TFLab Integrated Account."
The Company provides an Integrated Authentication & Payment System (IAPS) so you can use one unified account to seamlessly sign up, log in, manage purchases, and handle subscriptions across multiple Connected Services.
To provide a seamless authentication and checkout experience, your account status and basic profile identifiers may be shared among Connected Services (subject to our Privacy Policy).
When making purchases or accessing separate Connected Services, additional product-specific terms, billing conditions, refund policies, or subscription rules may take precedence.
Account access is exclusively supported via Google and Apple social login methods. Offerings may be sold as one-time purchases or recurring subscriptions, depending on the Connected Service.
Unless product-specific terms state otherwise, one-time digital purchases are charged upfront, while recurring plans are centrally billed through the IAPS on the cadence disclosed at checkout.
Where recurring subscriptions are offered, billing renews automatically until canceled. You may easily self-manage or cancel your subscription through your unified account dashboard, product settings, or the designated payment provider flow.
At this time, some Connected Services, including early or pre-release Focuno experiences, may not yet include an in-product self-service account deletion feature. Until such functionality is introduced, you may request account closure by emailing contact@tflab.io, and we may require reasonable verification before processing the request.
When an account-closure or deletion request is received, we will close the integrated account and terminate related access as reasonably practicable, except for records we must retain for legal compliance, accounting, fraud prevention, dispute resolution, or other legitimate compliance purposes.
If and when Focuno or another Connected Service introduces a self-service account deletion feature, we will describe the applicable workflow and effects within the product or the relevant service policy.
For consumers in the EEA, UK, and other jurisdictions with statutory distance-selling withdrawal rights, digital services or digital content may be subject to a cooling-off period unless the consumer expressly requests immediate performance and acknowledges that the withdrawal right may be lost once performance begins, where permitted by law.
For recurring subscriptions and other negative-option programs offered to U.S. consumers, TFLab intends to disclose material billing and renewal terms before charge and to provide a cancellation method that is at least as simple as the sign-up flow where required by applicable law.
Refunds, withdrawal rights, trial handling, and cancellation timing will depend on the relevant product page, checkout disclosures, payment provider terms, and mandatory consumer laws.
If a refund, chargeback, reversal, or cancellation is processed, corresponding access rights, licenses, or entitlements may be downgraded, suspended, or revoked to the extent permitted by applicable law and product-specific terms.
If there is any conflict between these Terms and product-specific terms for a separate offering, the product-specific terms will control for that offering.
If a minor uses a paid or account-based service in the future, consent from a legal guardian may be required under applicable law.
Where mandatory consumer protection rules provide cancellation, withdrawal, refund, or disclosure rights, those rules will prevail over any conflicting service-specific policy.
Pre-registration and Product Interoperability Rules:
  • Features or apps launched prior to the Focuno subscription platform (such as TF-Aegis) are generally offered as one-time purchases. A one-time purchase grants lifetime "Pro" access to that specific service as long as it operates, completely independent of any Focuno subscription status.
  • However, if you acquired "Pro" status for any service collaterally through a free pre-registration event or special early-adopter promotion, you may be required to maintain an active Focuno monthly subscription upon Focuno's official launch in order to continually retain that promotional "Pro" status across the ecosystem.

7. Payment, Auto-Renewal, and Refund Policy

All payments and refunds are securely processed through Lemon Squeezy, our Merchant of Record.
Please note that exact charges will appear on your bank or credit card statement as processed by 'Lemon Squeezy'.
1. One-Time Purchase Services (e.g., TF-Aegis)
  • Due to the nature of digital goods, "Pro" status activates instantly and associated items (like digital certificates) are downloaded immediately upon payment. Therefore, all one-time purchases are strictly non-refundable under applicable regulations, barring critical technical defects in the product itself.
2. Subscription Services (e.g., Focuno)
  • Auto-Renewal Notice: Focuno and other subscription services will automatically renew every month at the end of each billing cycle. Your designated payment method will automatically be charged for the renewal unless you explicitly cancel before the next billing date.
  • Consumer Protection & Fair Cancellation: To prevent "dark patterns," we ensure that canceling your subscription is transparent and unhindered. If a subscription price increases or a free trial transitions to a paid plan, we will provide advance notice (e.g., 30 days prior) and obtain your consent where required by your local e-commerce laws.
  • Cancellation within 7 Days: You may cancel and request a full refund for your initial subscription purchase within 7 days of the original transaction. However, subsequent automatic renewal charges or cancellations requested after this 7-day initial window are entirely non-refundable.
  • You can cancel the auto-renewal at any time prior to your next billing date via your unified account dashboard or the Lemon Squeezy billing portal to prevent any further charges.
3. Refund Process
  • Refund requests should be directed to our support team at contact@tflab.io. Approved refunds are processed directly through Lemon Squeezy and may take several business days to appear on your statement.

8. Intellectual Property

Unless otherwise stated, the Service and its contents, including text, design, software, branding, graphics, and media, are owned by or licensed to TFLab Inc.
You may not reproduce, distribute, publicly display, or create derivative works from our content without prior written permission except where applicable law allows.

9. Third-Party Services and Links

The Service may contain links to third-party websites, embedded tools, payment providers, or infrastructure services.
We are not responsible for the content, availability, or policies of third-party services, and your use of them is governed by their own terms and policies.

10. Suspension and Termination

We may restrict, suspend, or terminate access to all or part of the Service if necessary for maintenance, security, legal compliance, operational issues, or a suspected violation of these Terms.
We are not obligated to continue providing any particular feature or portion of the Service.

11. Disclaimer and Limitation of Liability

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, to the maximum extent permitted by law.
To the maximum extent permitted by law, TFLab Inc. will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service.

12. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Korea, except where mandatory law requires otherwise.
Where mandatory consumer laws of another jurisdiction apply, those mandatory protections remain unaffected.
Any dispute arising out of or relating to these Terms or the Service shall be subject to the competent court under applicable law.

13. Contact

If you have questions about these Terms, feel free to contact us at:
  • Entity: TFLab Inc.
  • Email: contact@tflab.io
  • Address: 396-21, Toseong-ro, Hyangnam-eup, Hwaseong-si, Gyeonggi-do, Republic of Korea